Zebra Device Support & Maintenance

Zebra AMC Services for Business-Critical Devices

Keep your Zebra printers, mobile computers, barcode scanners and other Auto ID equipment ready for daily operations with a maintenance plan designed around your device fleet, usage and support requirements.

  • Preventive maintenance
  • Technical troubleshooting
  • Remote & on-site support
  • Device repair assistance
  • Flexible AMC coverage
  • Multi-device contracts
Zebra barcode printers mobile computers scanners and enterprise devices supported by Technowave
Already using Zebra devices? Share your Zebra model numbers, quantities and locations with our service team and we can help identify the right AMC and maintenance coverage.
Preventive Care Identify potential equipment issues before they develop into disruptive failures.
Technical Support Get assistance when Zebra equipment develops operational or technical problems.
Flexible Coverage Choose support according to device type, quantity and business criticality.
One Support Partner Simplify maintenance across multiple Zebra devices, teams and locations.
When Do You Need an AMC?

Don't Wait for a Zebra Device Failure to Affect Operations

Zebra devices are often used for essential business processes including barcode printing, receiving, picking, stock counting, dispatch, retail operations, asset tracking and warehouse activities.

When these devices are heavily used, even a small hardware or configuration issue can interrupt your workflow. A structured Zebra AMC provides a clearer support process instead of starting a new repair and approval cycle every time equipment develops a problem.

Discuss Your Zebra Fleet
01

Frequent Printer Issues

Print quality problems, calibration errors, media faults or recurring barcode printing issues.

02

Mobile Computer Downtime

Handheld devices used by warehouse or field teams become unavailable and interrupt daily workflows.

03

Multiple Devices to Manage

Individual repair requests become difficult to coordinate across a growing Zebra device fleet.

04

No Preventive Maintenance

Equipment is serviced only after failure rather than being periodically checked and maintained.

Zebra Device Coverage

Which Zebra Products Can We Support?

We can assess your installed Zebra equipment and recommend an AMC scope based on device type, application, quantity, age, condition and operating environment.

01

Zebra Barcode Printers

Desktop, industrial, mobile and RFID printers used across retail, warehousing, manufacturing, healthcare and logistics operations.

02

Zebra Mobile Computers

Enterprise handheld terminals and mobile computers used for inventory, warehouse, field service and scanning applications.

03

Zebra Barcode Scanners

Handheld and enterprise barcode scanners used at POS counters, warehouses and operational workstations.

04

Zebra RFID Equipment

Selected Zebra RFID readers and RFID-enabled devices can be assessed for suitable maintenance and technical support coverage.

AMC Services

What Can Your Zebra AMC Include?

Coverage can be structured around your operational requirements instead of applying the same maintenance package to every organisation.

01

Preventive Maintenance

Scheduled equipment inspection, cleaning and performance checks to help detect developing device issues.

02

Technical Troubleshooting

Technical assistance to identify hardware, configuration or operational problems affecting Zebra devices.

03

Remote Support

Where appropriate, our technical team can initially troubleshoot device issues remotely to help accelerate diagnosis.

04

On-Site Support

On-site technical support can be incorporated depending on location, contract scope and agreed service requirements.

05

Repair Support

Faulty Zebra equipment can be inspected and handled according to the repair and maintenance terms defined within the AMC.

06

Parts Coverage Options

Eligible parts and accessories can be included depending on device condition and the agreed AMC coverage.

Choose Your Coverage

Zebra AMC Options

Not every Zebra device fleet requires the same level of maintenance. Our team can help determine which support structure best suits your operation.

Maintenance Focused

Normal AMC

Suitable for organisations primarily looking for structured technical support and preventive maintenance.

  • Technical support
  • Call support
  • Remote troubleshooting
  • Scheduled site visits as agreed
  • Preventive maintenance
  • Repair support for covered devices
Ask About Normal AMC

Actual coverage, exclusions, replacement parts, accessories, response commitments and visit frequency depend on the agreed contract. Our service team will confirm the exact scope after reviewing your equipment.

How to Get Started

Getting the Right AMC Starts With Your Zebra Device Fleet

You do not need to know which AMC plan to choose before contacting us. Send your device information and our team can help identify suitable coverage.

01

Share Your Devices

Provide Zebra model numbers, quantities, locations and current device condition.

02

Technical Review

Our team reviews the equipment and understands how the devices are being used.

03

Define Coverage

We recommend an appropriate maintenance scope and service structure.

04

AMC Proposal

Receive a quotation based on devices, service requirements and agreed coverage.

Get a More Accurate Quote

What Should You Send Us?

A simple device list helps our service team understand your requirement and recommend the right Zebra AMC instead of providing a generic package.

Don't have a complete device inventory? Contact us with the information you currently have and our team can guide you through the next step.

Request AMC Assessment
  • Zebra model number
  • Number of devices
  • Device or branch location
  • Approximate device age
  • Current working condition
  • Recurring faults or repair history
  • Required maintenance coverage
Business Applications

Zebra AMC Support for Business Operations

AMC coverage is especially valuable where Zebra hardware supports daily workflows and device downtime can directly affect productivity.

Retail Warehousing Logistics Manufacturing Healthcare Distribution Asset Management Field Operations
Frequently Asked Questions

Zebra AMC FAQs

What Zebra products can be covered under an AMC?
Coverage can include eligible Zebra barcode printers, mobile computers, barcode scanners and selected RFID or Auto ID equipment. Share your model numbers with our team so we can assess suitable maintenance coverage.
Can multiple Zebra devices be covered under one contract?
Yes. A single AMC can be structured around multiple eligible Zebra devices, making it easier to manage support for a larger device fleet.
What is the difference between Normal and Comprehensive AMC?
A Normal AMC generally focuses on technical support, preventive maintenance and repair assistance. Comprehensive AMC can provide broader coverage, including eligible accessories or replacement parts, depending on the agreed contract terms.
Are all spare parts automatically included?
No. Parts coverage depends on the selected AMC, device eligibility, equipment condition and agreed exclusions. The exact scope will be defined within your AMC proposal.
Can you support Zebra devices installed at multiple locations?
Multi-location requirements can be reviewed as part of the AMC assessment. Provide the number of devices and their locations so an appropriate support structure can be considered.
Can I request AMC for Zebra devices not purchased from Technowave?
Contact our service team with the Zebra model, approximate age, serial details where available and current condition. We can assess the equipment and confirm whether maintenance coverage can be offered.
Should I choose AMC or one-time repair?
One-time repair may be suitable for low-use or non-critical equipment. An AMC is generally more useful when devices are used every day, multiple units require maintenance or downtime can interrupt important business processes.
How do I get a Zebra AMC quotation?
Send us your Zebra device models, quantities, locations and current condition. Our team can review your requirement and recommend an appropriate maintenance scope before preparing a quotation.

Not Sure Which Zebra AMC Plan You Need?

Send us your Zebra device list. Technowave can review your equipment, understand how critical each device is to your operation and help you select an appropriate maintenance and support option.

Talk to Our Service Team