Case Study | Electronic Shelf Labels

ADCOOP Premium Store Goes Fully Digital at the Shelf

Technowave International delivered a full-store ZKONG Electronic Shelf Label rollout for ADCOOP’s new premium supermarket in Abu Dhabi, synchronizing 114,000 SKUs with SAP ERP and activating more than 11,800 digital shelf labels before launch day.

Project Snapshot

ClientADCOOP / Abu Dhabi Cooperative Society
StoreADCOOP Premium Store, Makani Al Khalidiya Garden
LocationAbu Dhabi, UAE
SolutionFull-store Electronic Shelf Labels
TechnologyZKONG ESL cloud platform
IntegrationSAP ERP synchronization
Go-LiveLaunch-ready before 17 July 2025
11,800+Electronic Shelf Labels Deployed
114,000SKUs Synchronized with SAP ERP
100%Full-Store ESL Coverage
17 JulLaunch-Ready Go-Live Date
Executive Summary

A smarter supermarket launch for Abu Dhabi retail

ADCOOP’s premium store at Makani Al Khalidiya Garden was designed for a modern shopping experience. To support real-time pricing, paperless shelf operations, and faster promotion execution, ADCOOP selected Electronic Shelf Labels across the entire store.

Technowave International LLC, in partnership with ZKONG, managed the rollout from department planning and ESL template design to SAP integration, installation, testing, and launch support. The result was a full-store digital shelf-edge environment ready before the public opening.

  • Full-store ESL deployment across fresh, grocery, frozen, bakery, hot food, household, and general merchandise zones.
  • Centralized price and promotion updates from SAP ERP to the ESL cloud platform.
  • Improved shelf-edge accuracy, faster campaign execution, and a cleaner premium store presentation.
ADCOOP fresh produce section with ZKONG electronic shelf labels installed by Technowave
Fresh produce area with digital shelf labels for clear pricing and faster updates.
Business Objectives

What ADCOOP needed from the ESL rollout

The store needed a reliable, launch-ready digital pricing system that could handle supermarket scale, department-level display requirements, and SAP-connected pricing accuracy.

Launch-ready digitization

All shelf labels had to be digital, mapped, tested, and operational before the store’s public opening.

Accurate pricing

SAP ERP, checkout, promotional pricing, and shelf-edge labels needed to stay aligned through centralized updates.

Premium store experience

The shelf communication had to look clean, modern, and consistent across fresh, grocery, frozen, and general merchandise sections.

ADCOOP vegetables section with electronic shelf labels in Abu Dhabi
Different fresh sections required larger, more visible digital price labels.
The Challenge

Full-store scale, department-specific needs, and a fixed opening date

A supermarket ESL project is not only about placing displays on shelves. It requires product data preparation, template design, ESL pairing, communication testing, department-wise mounting, and operational validation.

  • Every department needed the right ESL size, frame color, rail, mount, and display layout.
  • Fresh food areas required larger labels for better customer visibility and faster price recognition.
  • Grocery, freezer, and general merchandise sections required compact labels for dense shelving.
  • Around 114,000 SKUs had to be prepared, uploaded, mapped, and synchronized with SAP ERP.
  • The complete rollout had to be ready before the grand opening on 17 July 2025.
Solution Blueprint

How Technowave delivered the project

Technowave followed a structured rollout methodology to reduce launch risk, maintain department-level consistency, and ensure the ESL network was ready for daily supermarket operations.

01

Department-wise ESL planning

Technowave surveyed each section and selected the right ESL size, frame color, rail, and mounting accessory for the store environment.

02

Custom ESL template design

Templates were designed around ADCOOP’s presentation standards, with clear product hierarchy, pricing, unit information, and promotional space.

03

SAP and cloud synchronization

The ESL cloud platform was configured so product data, pricing, and promotions could be updated centrally from ADCOOP’s SAP ERP system.

04

Full-store installation and testing

More than 11,800 ESLs were installed, paired, mapped, validated, and activated across the store before go-live.

Results and Impact

Real-time pricing, faster promotions, and a paperless shelf-edge experience

The project gave ADCOOP a scalable digital pricing foundation for daily operations, promotional updates, and a modern customer experience.

1

Real-time price control

Centralized updates flow from ERP to shelf labels without manual relabeling across departments.

2

Promotion speed

Campaigns, offers, and price changes can be updated faster across fresh, grocery, frozen, and general merchandise zones.

3

Operational efficiency

Store teams spend less time printing, sorting, checking, and replacing paper shelf labels.

4

Price accuracy

Improved alignment between SAP ERP, checkout systems, and customer-facing shelf-edge displays.

5

Premium customer experience

Clear digital labels support a cleaner, more modern store presentation in every department.

6

Sustainable operations

Paperless shelf communication helps reduce recurring paper label printing, waste, and manual handling.

“This full-store ESL rollout shows how a supermarket can move from manual shelf-edge work to centralized digital pricing, with better price accuracy, faster promotions, and a cleaner shopping experience.”

Why Technowave

Built for full-scale supermarket ESL deployments

Technowave brings the project experience required to handle full-store ESL planning, ERP integration, display templates, label installation, validation, training, and post-launch support.

🏬

Full-store experience

Proven capability to deploy ESL across complete supermarket environments, not only pilot sections.

🔗

ERP integration support

Support for connecting item data, pricing, and promotions with business systems such as SAP ERP.

🎯

Department fitment

Selection of label sizes, frames, rails, and mounts based on each store section’s actual requirement.

🛠

Local support

Implementation, testing, troubleshooting, and post-launch support from a regional team.

FAQ

Electronic Shelf Labels for supermarkets

Can Electronic Shelf Labels connect with SAP ERP?

Yes. In this project, product data, prices, and promotions were synchronized from ADCOOP’s SAP ERP workflow to the ESL cloud platform so shelf-edge pricing could be managed centrally.

Are ESL labels suitable for fresh food departments?

Yes. Fresh food sections can use larger and more visible ESL formats to support fruits, vegetables, meat, seafood, bakery, hot food, and other fast-changing price areas.

How does ESL improve supermarket operations?

ESL reduces manual paper label printing and replacement, speeds up promotion changes, improves pricing accuracy, and gives store teams more time for customer service and merchandising.

Can Technowave handle a full-store ESL rollout?

Yes. Technowave supports the full project cycle, including site survey, ESL planning, template design, ERP integration support, installation, validation, training, and post-launch service.

Retail Digital Transformation

Ready to digitize your store pricing?

Technowave Group helps retailers deploy Electronic Shelf Labels with ERP integration, custom templates, installation, training, and post-launch support across the UAE and GCC.

Plan your ESL rollout with a team experienced in full-store supermarket deployments, fresh food sections, grocery aisles, freezer zones, and promotion-heavy retail environments.

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