RFID Retail Case Study · Vadodara, India

How Technowave Made RFID Work for a 5-Store Retailer in a Tier 2 City

Paneri Embroidery had huge stock, no in-house IT team and an ERP vendor new to RFID. Technowave designed, integrated and rolled out a complete RFID retail system. Today the live lingerie department runs at 99% stock accuracy, finishes a full stock count in 1 day and bills customers in about 2 minutes.

99%Stock accuracyPreviously 70%
1 DayFull stock countPreviously 20–30 days
120 SecCheckout timePreviously 360+ sec
1.9 LakhItems taggedIn one department
About the Client

A Family Retailer with Big-Store Stock Problems

Paneri Embroidery has been in retail since 2008. It now runs 5 stores across Gujarat and its own manufacturing unit in Vadodara, selling apparel and accessories, lingerie and beauty products.

Its flagship is a 4-storey building with the warehouse on the top floor. That depth of choice is what customers love, and it is also what made inventory impossible to manage with barcodes and manual counts.

The project came to Technowave through our partner in Ahmedabad. Paneri chose to start with the hardest department in the store: lingerie and undergarments, with more than 100,000 units in a single department.

Lingerie stock stored up to the ceiling before RFID
The lingerie department, where thousands of similar items are stored up to the ceiling.
Business Challenge

Why Barcodes Were No Longer Enough

Before RFID, the store worked on the principle of “what you see is what is available”. Nobody had a real picture of the stock.

01

No Full Stock Count for Years

Counting one department took 20 to 30 days, so a full count was rarely done.

02

Stock Mismatch

Physical stock and system stock were far apart, at around 70% accuracy.

03

Invisible Old Stock

Items untouched for months became damaged or obsolete, with little view of stock ageing.

04

No Structured Coding

Pyjamas of different sizes could share one code, so the system could not tell them apart.

05

Unbilled Items

Only the outer carton of multi-packs was scanned at billing, so loose pieces could leave unbilled.

06

Queues and Blind Receipts

One billing counter on the ground floor meant long festive-season queues, and store transfers were received without checks.

The Technowave Solution

One Partner for the Full RFID Stack

Technowave owned the complete solution: choosing the right tags and hardware, building the software, integrating with the ERP and training the store team. Paneri did not need an in-house IT team.

RFID Labels

Avery Dennison AD Miniweb

50 × 25 mm paper labels, small enough for lingerie and undergarments. The printed barcode, size, colour and MRP are kept.

Label Printing

TSC T4204 RFID Printer

Labels are encoded and printed in store through the Technowave DSTORE printing application.

Stock Count

Nordic ID HH53 Handheld

Reads full shelves and closed boxes stored at height, without taking them down.

Checkout

Sampo S1 Desktop Reader

Installed at the billing counter and integrated with the POS for bulk item reading.

Middleware

Technowave RFID Platform

Handles every RFID read and transaction between the devices and the ERP.

ERP Integration

Alpha Soft ERP

APIs built jointly by Technowave and the ERP vendor for inward, transfers, stock count and sales.

Smart Labelling

Every Item Gets Its Own Digital Identity

Technowave created a new structured item code and an EPC conversion algorithm. Each label gets a unique RFID number that carries the item’s ERP barcode inside it, so every RFID read maps straight back to the right ERP item. The DSTORE application pulls item data from the ERP, saves each print job in the backend first and then encodes the label.

Technowave DSTORE RFID label printing application connected to the ERP
Technowave DSTORE printing application: items come from the ERP and each label is encoded with a unique RFID EPC.
50 x 25 mm RFID paper labels with barcode, size, colour and MRP
50 × 25 mm RFID labels.
How We Delivered

Making RFID Work Without Stopping the Store

Start with the Hardest Department

Lingerie and undergarments came first: small items, many sizes, dense storage. If RFID works here, it works everywhere.

Fix the Data First

A logical item-coding structure and EPC algorithm gave every size and colour its own identity before tagging began.

Integrate with the Existing ERP

The ERP vendor had very limited RFID knowledge. Technowave ran multiple sessions to explain the requirements and co-developed the APIs, building and testing each module separately in real time.

Tag While Trading

Tagging the existing stock took almost a year. More people and printers were added, and API testing ran in parallel with tagging and verification.

Hybrid Checkout

Untagged items continued to be billed with barcode scanners and tagged items with the RFID reader, at the same counter, so sales never stopped.

RFID stock count with a Nordic ID HH53 handheld reader at Paneri
Stock count with the Nordic ID HH53: boxes stored at height are read without being taken down.
Live Today

Five Core Modules, Fully Integrated with the ERP

Since August 2026, inward, labelling, stock count, transfers and RFID checkout are all live, with the APIs fully integrated. Installing a reader on an already congested billing counter was a challenge in itself, and the counter was reworked to fit it.

RFID checkout at the POS with a Sampo S1 desktop reader
RFID checkout: tagged items are read by the Sampo S1 reader and billed straight into the ERP POS.
  • Inward: goods are received and verified by RFID read.
  • Labelling: RFID labels encoded and printed in store from ERP data.
  • Stock count: a full department count in 1 day with handheld readers.
  • Transfers: warehouse-to-floor transfers verified item by item, replacing blind receipts.
  • Checkout: POS-integrated RFID reader bills every tagged piece at once.
RFID stock take confirmed on the Nordic ID HH53 handheld
Stock take results are confirmed on the handheld and posted to the ERP.
See It in Action

RFID Stock Count and Checkout at Paneri

Watch the store team count tagged stock with a handheld reader and bill customers at the RFID-enabled counter.

What used to take weeks of manual scanning now takes hours, and customers no longer wait at billing.

Business Impact

Results Delivered

70% → 99%

Stock Accuracy

System stock now matches what is on the shelf.

30 Days → 1 Day

Full Stock Count

A full department count is finished in a single day instead of weeks.

3× Faster

Checkout

Average billing time cut from 360+ seconds to about 120 seconds.

Every Piece

Billed Correctly

Each item carries its own RFID number, closing the multi-pack billing gap.

Minutes

To Find Any Item

Any piece can be located and ageing stock identified quickly.

Zero

In-House IT Needed

Technowave handled hardware, software, integration and support end to end.

In Their Words

What the Paneri Team Says

“We studied RFID a lot, and the Technowave team helped us a lot, so RFID became a very easy project for us. With barcode scanning, stocktaking used to take months. Now it is completed within a few hours, and the waiting period for customers at billing is almost nothing.”
Managing DirectorPaneri Embroidery (translated from Gujarati)
“RFID helped us move beyond the stage where our work used to get stuck during scanning. Our target was achieved, and our staff’s time was saved. The Technowave team has given us very good customer support.”
Head of OperationsPaneri Embroidery (translated from Gujarati)
What Comes Next

From One Department to a Digitally Powered Store

In progress

Self-Checkout & Anti-Theft

RFID self-checkout tested and deploying; RFID anti-theft software ready.

By 31 March 2027

All Departments

Every department in the store tagged with RFID.

Next

All Stores

Every module rolled out to every Paneri store.

Next

Source Tagging

RFID labels applied at Paneri’s own factory, making inward seamless.

Vision

D-STORE

A digitally powered store built on real-time RFID data.

Why It Matters

RFID Is Not Only for Giant Retailers

RFID is simple, provided it is delivered by a qualified system integrator. Paneri, a 5-store retailer in a Tier 2 city, is the proof. Here is what other small and mid-sized retailers can take from this project.

One Accountable Partner

Choose an integrator who owns tags, printers, readers, software and ERP integration.

Start with the Hardest Area

Prove RFID where stock is densest, then scale with confidence.

Fix the Data First

A structured item code and EPC plan is the foundation for every module.

Keep Selling

Barcode and RFID can run side by side while tagging is completed.

Use Proven Hardware

Field-tested labels and readers keep cost and risk low.

Use Your Existing ERP

No need to replace your software: RFID connects to it through APIs.

FAQ

RFID for Small and Mid-Sized Retailers

Is RFID affordable for a small retailer?

Yes. Paneri started with one department in one store, using standard paper RFID labels, one RFID printer, a handheld reader and one POS reader, then expanded step by step.

Do we need to change our ERP to use RFID?

No. Technowave connected RFID to Paneri’s existing Alpha Soft ERP through APIs and its own middleware.

Can the store keep selling while items are being tagged?

Yes. At Paneri, untagged items were billed with barcode scanners and tagged items with the RFID reader at the same counter until tagging was complete.

How long does an RFID retail project take?

At Paneri, the project began in July 2025 and ERP integration was completed in August 2026. Tagging the existing stock of about 1.9 lakh items took almost a year.

Planning RFID for Your Retail Store?

Technowave supports RFID retail projects end to end: workflow study, labels and hardware, software, ERP integration, installation, training and local support.

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